Continuing its legacy of innovation in digital banking, Mashreq, one of the leading financial institutions in the GCC, has announced the launch of biometric security for mobile banking in Qatar, allowing its customers to use their fingertips as password. Mashreq is one of the first banks in Qatar to offer the convenience of biometric banking to its customers.
The upgraded Mashreq’s mobile banking App Snapp also offers the unique and innovative Card less Cash withdrawal service, which allows Mashreq customers to send a transfer code to any mobile number in Qatar, 24/7. The recipient need not have a bank account and can withdraw cash from any Mashreq ATM in the country using the transfer code.
Mashreq’s digital-first approach to banking and its focus on technology innovation is revolutionizing Qatar’s banking and financial landscape, bringing unprecedented convenience and greater levels of transaction security to customers, whilst positioning the Bank firmly as the leader in driving next-generation banking solutions.
Thanks to the advanced technologies embedded in the biometric system, Mashreq customers will now be able to access their accounts without user name and passwords, overview their relationship with the Bank, and undertake a range of online transactions such as mobile-to-mobile domestic money transfer, international funds transfer, mobile top-ups for prepaid service globally, and instant utility bill payments, as well as receive Forex rate alerts, by having their identity verified on the go.
Mr. Niranjan Mendonca, Head of Retail, Mashreq Qatar said “At Mashreq our entire focus is on harnessing the power of technology to provide best-in-class, personalized digital solutions that
enable customers to enjoy a simpler, faster and more secure banking experience, unlike any other. It’s a commitment that goes beyond anticipating and adapting to the needs of customers, and extends itself to reimagining conventional norms of banking to lead our industry’s transformation into the digital era. We invest heavily in building up our technology capabilities, and this has allowed us to emerge as a leader in the online banking space with 95% of all customer interactions with the bank now carried out via online.”
Designed to provide customers with quick, secure, one-touch access to their accounts online, the Snapp mobile banking application from Mashreq combines a smart and stylish user interface with the best in mobile banking functionality. The app’s intelligently designed home screen layout lets customers see their entire banking relationship at a glance, then get details and make transactions with simple, clear and interactive navigation.