Doha Bank steps up its digital game with the launch of revamped mobile banking app

Taking a further step forward in its digital transformation plan, Doha Bank has introduced a number of new features to its best-in-class mobile banking application to offer an even more seamless and convenient digital banking experience to its customers. The enhanced app has been launched just weeks after Doha Bank introduced biometric security for mobile banking.

The improved mobile banking app features an all-new look and feel and a smart layout that makes it easier to use than ever. Thanks to new functionalities added to the app, customers can now use their smartphone to transfer funds to any individual having an account in a Qatar-based bank through the Local Fund Transfer feature now offered by Doha Bank.

The app features a Location Tab on the home page that allows customers to select the country they are in to access features specific to them. It also has Doha Sooq added to the pre-login screen, allowing customers to quickly navigate and get connected to Qatar’s first and largest e-commerce portal for taking advantage of the best deals in town. 

In addition, the mobile banking app empowers customers with the ability to temporarily block their debit card in the event of suspected card loss or misuse. The customer can instantly block the card and can choose to re-activate the same debit card by getting in touch with the Bank’s contact center.

Customers can now also apply for Doha Bank Loans, Cards and Insurance products directly from the app, and have an executive from the Bank attend to their request in no time. 

“Mobile apps are becoming a popular way for customers to interact with their bank,” said Dr. R. Seetharaman, CEO of Doha Bank. “As transactions shift more and more to digital channels, the quality of mobile banking apps has turned into an important determinant of customer loyalty and business success for banking and financial industry players. Doha Bank has been a pioneer in introducing digital banking innovations in Qatar, and by enhancing our mobile app further to offer customers an even more extensive range of useful, convenient features, we reaffirm our industry-leading reputation for digital banking excellence.”

Doha Bank had recently become the first bank in Qatar to provide customers with biometric access to banking services, which allows them to use their fingerprints - instead of user ID and password - to authenticate their identities to sign into mobile banking.

In addition to biometric banking, Doha Bank’s mobile banking app offers customers several other innovative features such as Apple Watch Banking, D-Cardless Withdrawal, Western Union Money Transfer, Click Card Reload, Remittances through Credit Card, and more.