Nabrman, the Emirati fashion boutique for bespoke Abayas has devised an appealing customer service concept. Taking to heart customers’ convenience and comfort by flawlessly combining the convenience of online shopping and the advantages of in-store shopping, Nabrman’s devised its ‘Home Service’ option. ‘Home Service’ does exactly what its name implies, it provides customers a personalized experience that allows for the viewing, fitting-on, and purchasing of Abayas from Nabrman’s elegant and fashionable collections in the privacy and comfort of their own homes.
To avail Nabrman’s ‘Home Service’ option, all a customer has to do is schedule an appointment by phone, between the hours of 10:00AM—10:00PM from Sunday-Thursday, and on Fridays from 3:00PM—10:00PM. As Nabrman’s ‘Home Service’ is available across the UAE, the location where a customer requires the service is not an issue. This further increases the brand’s reach across the UAE as customers will not have to travel to Dubai or wait for online purchases. Further, the waiting period for the service is short between 1-2 days and gives a customer the opportunity to gather friends or relatives if they so desire, making the ‘Home Service’ a truly social yet private and exclusive haute-couture event.
Additionally, customers can earn points for purchases at Nabrman through the loyalty app ‘SnappCard’ directly on to their phone. Through both the ‘Home Service’ option and the loyalty app, Nabrman has made shopping for stylish and versatile Abayas, easy, friendly, rewarding, and distinctively attractive.