EXUS has successfully delivered the new Collections management system to Bank Al Etihad

Bank al Etihad, one of the fastest growing Banks in Jordan, recently implemented EXUS Collections and EXUS Collections Analytics software systems by EXUS, the leading debt collections software vendor. The bank is now able to streamline debt management operations across its entire network, meet its regulatory requirements and reduce operational costs. 

EXUS deployed the system in a record time of 3 months. Integrated with Bank al Etihad’s core banking system, EXUS Collections provides end-users with a complete, 360-degrees view of all involved parties in the debt management process. 

Using EXUS Collections’ visual graphic tools Bank al Etihad can now effectively segment its portfolio based on risk related parameters. At the same time, using the system’s advanced operational management mechanism the bank can rapidly incorporate changes to customer treatment strategies. 

Using EXUS Collections Analytics Bank al Etihad will gain greater visibility in the evolution of its portfolio. Additionally, the bank will be able to motivate, monitor and measure all involved resources. 

Mrs. Nadia Alsaeed, General Manager of Bank al Etihad commented: “Exhibiting a high level of professionalism, the EXUS team demonstrated an understanding of our requirements, delivering a system that fully addresses our needs in record time. Now that the system is fully operational, we are satisfied with our decision to acquire EFS, which we are confident will streamline our credit risk management process, increase our efficiency and allow us to remain the trustworthy destination and the bright choice for our stakeholders. 

Mr. George Konstantinidis, CEO of EXUS added: “We are very happy that Bank al Etihad, one of the fastest growing Banks in Jordan, selected EXUS Financial Suite to manage their NPLs. This is the 3rd installation of EFS in the country, a strong statement for the company’s ability to support Jordan’s financial institutions in strengthening their credit risk management capabilities”.