ZOOM partners with Talabat to launch home delivery service

ZOOM, the UAE’s leading, home-grown convenience store, partnered with Talabat home delivery to enhance its e-shopping offering for customers.

The partnership follows an increased demand for online shopping, offering customers a contactless shopping experience, by delivering essential products and fresh products to their homes at the click of a button. ZOOM’s expansion into online delivery comes as convenience stores look for new, safe ways to serve customers following the COVID-19 pandemic.

ZOOM’s contactless home delivery service is now rolled out at 26 locations and will be extended across all the 51 stand-alone ZOOM stores by end-June. Additionally, 50 ZOOM stores, located at ENOC service stations will be added to the platform by end-July, with plans to include their entire network by the end of August.

His Excellency Saif Humaid Al Falasi, Group CEO, ENOC Group, said: “ZOOM has continuously looked for innovative ways to offer best in class customer service, such as ENOCPay, a cashless, cardless payment platform. With the rise of cashless transactions following the pandemic, we have been exploring innovative ways to offer the best customer service standards while ensuring the safety of our customers and employees. Introducing a home delivery service in partnership with Talabat offers ease and convenience for customers to order groceries and aligns with the country’s broader vision to encourage cashless transactions as a safety measure in the fight against the COVID-19 pandemic.”

Talabat Managing Director UAE, Muhammed Yildirim, said: “We are thrilled ZOOM has chosen to partner with us to safely and conveniently deliver its wide range of products on the go. We share ENOC’s ambition to offer the best customer service standard and look forward to bring this new offer to our customers for their everyday needs in a safe way through our contactless and cashless delivery services.” 

ZOOM offers a range of everyday products such as bread, milk and fresh produce, which can be ordered via the Talabat app for delivery in as little as 30 minutes. 

Launched in 2009, ZOOM has become part of the everyday life of the UAE residents, offering convenient access to a wide range of products on the go. ZOOM has a variety of formats from service station C-stores to mini marts and stores on the Metro network; as well as large scale standalone supermarkets in several residential communities and high-end locations, such as Burj Khalifa. Burj Gate, Cayan Towers and Burj Al Salam.