Pacific Controls and Cummins Connected Diagnostics Launch Innovative Service Delivery on the Galaxy 2021 Cloud Platform

Pacific Controls Inc., a leading provider of Internet of Things (IOT) managed services solutions globally and Cummins Inc. (NYSE: CMI), a leading independent manufacturer of diesel and natural gas engines, today announced that Cummins Connected Diagnostics application is available to industrial and power generation customers using Pacific Controls’ Galaxy 2021 Managed Service Platform for Cummins midrange and heavy duty electronic engines.  

Connected Diagnostics optimizes the features of Pacific Control’s Galaxy Telematics Fault Monitoring application by providing immediate diagnosis and prioritization of urgent engine system fault alerts.  It delivers expert guidance to maintenance and operations management providing probable root cause enabling proactive steps to streamline the repair process to reduce maintenance, operation and repair costs and minimize equipment downtime.

“Connected Diagnostics through Pacific Controls’ Galaxy 2021 Cloud Platform will support a proactive approach to engine maintenance and repair while enhancing the value that we deliver to our mutual customers”, said Dilip Rahulan, Chairman and CEO of Pacific Controls Inc. He further stated, “This collaboration further underscores Pacific Controls’ commitment to developing critical solutions with industry leaders that help any market operate more efficiently, safely and enabling real time business intelligence and new after market values”.

“Advanced electronic engine systems can provide Cummins customers with an immense amount of raw engine data which is not always useful unless it can be converted into useable information,” said John Malina, Executive Director – Product Connectivity Business, Cummins.  “Pacific Controls Galaxy customers can now realize the immediate benefit of Connected Diagnostics through its actionable information and genuine Cummins recommendations in response to remote engine system fault data.  The collaboration with Pacific Controls in power generation and industrial markets further demonstrates the seamless integration approach that Cummins has taken with its Connected Solutions suite.”

Commercial availability of Connected Diagnostics for assets equipped with Pacific Controls’ Galaxy 2021 will begin on November 1, 2015. For more information and to enable Connected Diagnostics, contact Pacific Controls at 1-732-748-0060, your Cummins representative or Cummins Customer Care at 1-800-DIESELS™ (1-800-343-7357).