Etihad Etisalat (Mobily) and Bayanat Al Oula (Mobily) signed an agreement with NEC the Japanese company, for provision of network managed services for the upcoming three years. The agreement represents an expansion in the scope of work between the two parties. Accordingly, NEC will provide the network managed services for (Microwave-PTP) networks as business solutions reflected on the control and management of daily operations, corrective actions, Proactive and preventive maintenance, and improving the operating system, as well as keeping pace with the latest developments of the system. Mobily aims to enhance the competency of its network in the Kingdom and make the utmost of this agreement to provide the best services to its customers in the business sector.
Mobily owns reliable infrastructure that enhances its ability to provide the best services in this sector, and is always seeking to maintain its excellence in the provision of high quality services that exceed customers’ expectations, meet their needs and enrich their experience through operational efficiency and high quality of provided services, in addition to the achieved progress in major performance indicators of networks and services level agreements for its networks according to global industry criteria.
Engineer Maziad Al Harbi, Chief Technology Officer at Mobily, confirmed that the company works to hold different partnerships with global highly qualified companies that enables the company to provide the most advanced services to its customers, and to establish the principles of exchanging experience with international companies.
Engineer Kamal Nasr Aldeen, Vice President, Sales and Business Development in NEC company Saudi Arabia Branch said that “ under the current huge development in the field of Data Transfer and the increasing competition to provide the best services for customers, which requires developing of managed services industry to ensure full competency of the network and improve the operational standards which in its turn leads to upgrade the service standards and this guarantees for (Mobily) to be always at the forefront of operators in the field of data within the Kingdom of Saudi Arabia.