Mobily Provides Its Products and Services To Its Customers At Kingdom Airports

Mobily provides its services to customers in most of the Kingdom Airports out of its interest in introducing all its products and be close to its customers. This service comes in line with the customer experience strategy and complies with the company’s spread across the Kingdom.

Mr. Athbi Al Aqeel, Acting Executive General Manager Retail, stressed that Mobily branches at airports comes out of its interest in providing its voice, internet, and data services and products, in addition to facilitate additional services activation process like; roaming for passengers, postpaid payment services, and authenticating fingerprint for arrivals from other countries. That confirms Mobily’s leadership in the region and increase the level of customers, moreover; will point out its important role in the Telecom & IT sector.  Noting that Mobily outlets in King Khalid Airport, Riyadh, are in terminal 1 and terminal 5, and at Price Mohammed Bin Abdulaziz Airport in Madinah, and at King Abdulaziz Airport in Jeddah in the Northern and Southern terminal, in addition to King Fahd Airport in Dammam; whereas Mobily airport outlets are working 24/7.

It is worth mentioning that Mobily roaming services cover more than 100 countries around the world, and customers can activate internet roaming via self-services (*1100#) or via auto answer, communicating with customer care agents, or by visiting one of our outlets around the Kingdom.