Mobily Announces the New Validity System for Prepaid Packages

Etihad Etisalat (Mobily) announced the new SIM validity system for all prepaid customers. This will provide the subscriber permanent validity based on activity rather than recharge only, as it was followed earlier. The new validity system will be applied on both new and existing subscribers in prepaid packages.

According to Mobily, all prepaid customers should use their package at least once within 90 days to sustain the SIM validity, whether this usage is related to voice calls, SMS, Internet, Roaming, Recharge of credit or any subscription in any of the added services.

Mobily clarified that the new validity system will give greater flexibility for customers to take advantage of their packages and avoid loss of their lines if not recharged.

It is worth noting that Mobily is keen to grant prepaid packages a high priority, and the company aims to enhance the value offered to subscribers in return to the price they paid. Mobily has prepared as well its branches around the Kingdom to offer the best services based on the best methods available to recharge the credit.