Health Assurance Hospitals Company (DHAMAN) Achieves HIMSS O-EMRAM Stage 6 Validation within a Year of InterSystems TrakCare Implementation

Validation provides measurable demonstration of DHAMAN’s ongoing commitment to improving patient safety and the overall quality of clinical care 

Health Assurance Hospitals Company (DHAMAN), the first Public-Private-Partnership (PPP) healthcare organization in the Middle East, and InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, announced today that DHAMAN has achieved the HIMSS O-EMRAM Stage 6 validation, an international benchmark for the use of advanced IT to improve outpatient care, using InterSystems TrakCare® unified healthcare information system.

HIMSS Analytics created the EMRAM methodology to evaluate the progress and impact of electronic medical record systems for hospitals. The validation measures clinical outcomes, patient engagement and the clinicians’ use of the EMR technology to strengthen organizational performance and health outcomes.

By being validated at Stage 6, DHAMAN is clearly demonstrating its ongoing commitment to improving patient safety and the overall quality of clinical care through the effective use and deployment of Electronic Medical Record technology. 

This important milestone is in line with DHAMAN's pursuit of achieving one of Kuwait's National Development Plan pillars (New Kuwait 2035), which aims at providing the highest quality of healthcare.

Reflecting on the visit, The HIMSS surveyors commended DHAMAN’s team on the following areas:

• The focus on “Patient Engagement” 
• Physician and nursing documentation 
• The patient's consent being captured electronically to avoid paper documents
• The creation of a health academy as a response to the challenge of nursing resources during the pandemic
• The excellent culture of interaction between senior management and staff, resulting in these very good results within a year’s time of InterSystems TrakCare implementation

With the use of TrakCare, DHAMAN benefits from the electronic medical record (EMR) system's ability to connect its facilities and provide seamless service across its various establishments. 

TrakCare with its unified clinical and revenue cycle management capabilities enables DHAMAN's staff to view the patient clinical, administrative, and financial information at any time, allowing ease of access to streamline the patient experience and hospital operations. 
TrakCare also helps DHAMAN to achieve its goal of being the prime provider of quality integrated healthcare services in Kuwait. 

Corporate Director - Information Technology, Eng. Abdullah Al-Najjar said “DHAMAN has taken proactive steps towards activating electronic and information systems in its endeavor to build and sustain a digital healthcare operation that addresses and foresees the future trends of the healthcare industry. DHAMAN’s system is in compliance with the standards of the Healthcare Information and Management Systems Society (HIMSS) relevant to the application of digital healthcare industry. These are international standards in the field of information technology to meet the needs of health enterprises and our goal is to achieve HIMSS EMRAM highest stage, Stage 7”.

DHAMAN is creating an integrated healthcare network that incorporates medical assurance programs and a network of primary healthcare centers and hospitals covering all of Kuwait and is committed to employing the best professional practices to ensure healthcare sustainability and investing in the health sector's infrastructure following international standards. 

“It gives me a great pleasure to congratulate DHAMAN on achieving the HIMSS O-EMRAM Stage 6 validation with the use of InterSystems TrakCare,” said Ali Abi Raad, Country Manager for the Middle East and India at InterSystems. “By successfully achieving the 
O-EMRAM Stage 6, DHAMAN joins a group of organizations across the globe who are committed to operating in a near paperless environment and who use Electronic Medical Record technology to drive transformational change in all aspects of outpatient care.”