Audi Oman awarded certificate of recognition for Aftersales Customer Experience

Premium Motors, the official dealer of Audi vehicles in Oman, has been recognised as “the most improved dealer in aftersales customer experience – 2022” by Audi Middle East.

The award recognizes Premium Motors' outstanding commitment and consistently high standards of customer service, as demonstrated through the implementation of several initiatives aimed at continual improvement. These include expanding its Service Centre capacity, enhancing its digital service offerings, and introducing a comprehensive aftersales training programme for employees.

We are thrilled to receive this recognition from Audi Middle East, said Mr Christian Nehme, General Manager of Premium Motors. “At Premium Motors, we are committed to providing our customers with the highest level of service and support. This award is a testament to the hard work and dedication of our team, and we will continue to strive for excellence in everything we do.”

Premium Motors has highly trained and experienced technicians who are equipped with the latest diagnostic tools and equipment to provide customers with fast, efficient, and reliable service. They offer a wide range of aftersales services, including maintenance, repairs and genuine Audi parts.

“We are extremely proud of the team at Premium Motors for its outstanding performance in aftersales customer experience”, said Carsten Bender, Managing Director, Audi Middle East. “The whole team’s dedication to providing exceptional service and support to Audi customers is truly commendable, and we look forward to working with them to continue to raise the bar for aftersales service in the region.”