Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan in Dubai, Sharjah, and the Northern Emirates, has yet raised the bar of exceptional customer expereince by unveiling its fully-transformed Nissan facility in Sharjah, presenting an upgraded overall brand experience under the global Nissan Retail Concept (NRC).
Located on Sharjah’s Mohammed bin Zayed Road, the renovated Nissan facility features an all-in-one, state-of-the-art space hosting a sales showroom for new cars and certified pre-owned cars, a service center, and spare parts outlet, providing customers with a seamless and unmatched experience. It also allows customers explore the latest Nissan product line while indulging in premium hospitality rooted in faster service times, improved staff training, and new amenities that enhance the customer experience with the help of advanced technology.
The Nissan service center facility is also equipped to offer a range of conveniences, including pick-up and drop-off services, a 60-minute express service, and a customer lounge with features that enable customers to remain productive and enjoy a completely hassle-free experience. A unique highlight is an exclusive Patrol Lounge, providing a dedicated space for Nissan Patrol owners.
“In today's world, customers are empowered, connected, and engaged individuals with a voice in the direction of the companies they interact with,” said Salah Yamout, COO of Arabian Automobiles. “That's why we're committed to an approach that focuses on delivering a compelling value proposition that addresses the ever-changing needs of our customers. Our goal was to create a space where customers feel welcome and valued. The new Nissan facility is designed to provide a more holistic and personalized journey, from the moment they enter the facility until they leave. At Arabian Automobiles, we believe this focus on customer centricity helps us stand out in a crowded marketplace and enables us to compete and win in today's global economy.”
Attending the ribbon-cutting ceremony of the new Nissan facility, Thierry Sabbagh, President of Nissan Saudi Arabia, INFINITI Middle East, and Managing Director of Nissan Middle East, said: “Nissan remains committed to keeping customers at the center of everything we do – and the renovation of the new Nissan facility on Sharjah’s Sheikh Mohammed bin Zayed Road helps solidify this promise. Implementing the Nissan Retail Concept equips us to address evolving customer needs better and offer them a holistic, high-quality experience in line with global standards. As Arabian Automobiles continues to innovate its offering to ensure high customer satisfaction, we look forward to taking our ongoing partnership to new heights, defying the ordinary and delivering exceptional experiences to our customers in the UAE and wider Middle East region.”
To learn more about Nissan at Arabian Automobiles, visit nissan-dubai.com or visit their nearest showroom in Dubai, Sharjah, or the Northern Emirates.