Al Ghazal Travel, one of the leading travel agencies in Saudi Arabia, has chosen Sabre Corporation (NASDAQ: SABR), the leading technology provider to the global travel and tourism industry, as its technology partner to support its expansion strategy, provide more personalised travel services and improve customer satisfaction.
Under this agreement, Al Ghazal Travel will have access to Sabre’s marketplace of more than 420 airlines, 750,000 hotel properties, and hundreds of tour operators, rail, car and cruise providers, enabling it to sell personalised travel packages from suppliers all over the world. The agency accesses the marketplace through the new Sabre Red Workspace (nSRW), which makes it simple to shop, book and manage travel content.
“We started in KSA in the seventies and are known for our uncompromised level of service and passion for technology,” said Ahmed Taleb Al Ghazal, General Manager, Al Ghazal Travel Agency. “Today, we are eyeing regional expansion and wanted a reliable partner to help us thrive and grow; Sabre has the right innovative technology, global expertise, and dedicated team to help us achieve our ambitious plan.”
Al Ghazal Travel will start using the new Sabre Red Work Space (nSRW) to differentiate its offerings, compete more effectively and grow faster in the regions it serves. It also fulfils its commitment to enrich the customer experience through unrivalled service levels. The solution delivers a differentiated value to customers by focusing on three core areas – adding industry-leading content, providing data-driven insights, and taking the work out of the workspace.
“Al Ghazal Travel is a dynamic, forward-thinking agency with the potential to tap into the region’s huge increase in travel demand,” said Ramzi Al Qassab, Regional Commercial Director and Global Partners, STNME. “Sabre has unrivalled expertise in the Middle East, and is therefore the ideal partner for growth. Our worldwide network of travel suppliers will help Al Ghazal to offer a wealth of choice to its travellers, spearheading it towards competing with the industry’s global players.”
Sabre’s travel marketplace plays an important role in facilitating the marketing and sale of airfares, hotel rooms, rental cars, rail tickets and other types of travel, to more than 425,000 travel agents and thousands of corporations who use it to shop, book and manage travel. It is one of the world’s largest marketplaces, processing over US $120 billion in estimated travel spend.