Adding New Dimensions to Digital Transformation

The digital era is changing at an accelerated rate. Global disruption is now common ground due to shifts in the geo-political space, which in turn have impacted organisations as a whole. It is imperative that Government and business leaders focus on driving sustainable change towards Digital Transformation.

Dimension Data, a leading global organisation, can help you move towards Digital Transformation by providing highly advanced digital solutions. The Kingdom Digital Enterprise Transformation Show is a stepping stone for Dimension Data, who are demonstrating their commitment to support Digital Transformation in the Kingdom. They are also a Diamond Sponsor at the show.

The show will take place at the Burj Rafal Kempinski Hotel in Riyadh, on 7-8 November 2017. This initiative aims to transform the Saudi market into a digital forum, aligned with NTP 2020 and the Vision 2030. Wayne Speechly, a keynote speaker from Dimension Data, stated, “Digital Transformation is the opportunity to capitalise, not only on the power of technology, but also importantly a re-imagined way of how organisations operate to serve customer needs.”

“Organisations cannot afford to negate their established culture and successful business practices. In the same breath, the threat of disruption from many factors is an undeniable and  important challenge that cannot be ignored”, added Mohammed Hejazi. “Thus, organisations need to protect their established culture, as well as ensure they are building a sustainable framework for tackling internal disruptions.” He further stressed that, “This can be achieved through the following steps:

1. Creating a responsive and accountable work environment to enable the creation and harnessing of skills.
2. Enabling divergence in the core business strategy.
3. Exploring the core business model to understand how and where it must be reinvented, enabling it to leverage the principles of a digital business.
4. Creating a thriving culture that embodies resilience, which is able to respond to dynamism in the market.”

With the rise of Digital Transformation within organisations, many technological trends have emerged and are continuing to shape the customer experience. These technologies are driving the customer experience to become much more interactive. Dimension Data has proactively embraced the technologies that will have a considerable impact over Vision 2030 and NTP 2020’s realisation of goals. These include Machine Learning, Chat Bots, Robotic Process Automation and Augmented Reality etc.

Digital Transformation also requires some prerequisites pertaining to its success. Mohammed Hejazi.  from Dimension Data emphasised that:

• “Setting up of timeframes, accountability and willingness
• Integrating strategic execution
• Challenging and exploring new ways of tasks’ execution
• Creating an impact on the client by putting him/her in center of all decisions”

All of the above will be key drivers for successfully transitioning and harnessing the capability of the digital enterprise.

We at Dimension Data understand that digital evolution doesn’t start with technology. It’s about finding smarter ways of doing business in order to stay relevant and competitive. In order to drive this change, organisations need to focus on customer experience and data analytics, supported by technology that unlocks this potential. We can help you look at your business through the lens of the digital evolution, identify opportunities for positive change, and develop a roadmap to grow your core business.

Digital transformation is only possible when you have the right partners on-board. Dimension Data is the first certified SAP partner on the African continent that can provide SAP certified managed cloud services to SAP customers, either via the SAP HEC partnership or directly with Dimension Data Cloud Services for SAP. With our Global AMS Certification, we can implement and manage multiple aspects of SAP’s offerings, ensuring you maximise the return on your SAP investments.

We can put your digitisation plans into action through a complete spectrum of services delivered from technology-attached services to hybrid cloud. This means you have one contract, one service provider, and one strategic partner for your entire digital journey.

While Dimension Data sponsors the Kingdom Digital Enterprise Transformation Show, they also aim to help the participating organisations realize that they have to strategise, formulate and execute a step-by-step procedure to enter the digital era successfully. With the hope of being aligned towards the same Vision, Dimension Data invites the Saudi Government and business leaders to explore the implementation of the latest technologies driving Digital Transformation in the Kingdom[EB(1] .

 [EB(1]Laurens we do need to add the reference to our strong SAP relationship through being one of only 5 SAP HEC partners globally, our Global AMS certification and our SAP SE relationship.  Furthermore that pull from the DP messaging to communicate our ability to be the one SLA partner to manage our clients entire IT realm from cable, through DC, applications and wrapped by our security offering topped by our strategic Business Transformation consulting, this is all in our DP messaging doc, can you leverage same to articulate the differentiating message