Tunisair deepens partnership with Amadeus to drive international growth

Amadeus and Tunisair recently renewed their long-term IT partnership and signed an expanded agreement for a period of 10 years, in order to facilitate a wider and richer offering to passengers. The renewed IT partnership and expanded content partnership underline the confidence Tunisair, a pioneer in the region with over 70 years of flying, has in Amadeus' IT and distribution technology.

Tunisair renewal of Altéa as its Passenger Service System (PSS), ensures the airline will continue to streamline its reservation, inventory, departure control and ticketing systems. Altéa provides airlines with more efficient services via digital channels, accompanied by real-time data and improved customer insight, in order to increase productivity and competitiveness.

In parallel, through the expanded distribution agreement Tunisair will now be providing Amadeus’ travel seller network and global travelers with its full range of available fares. This will enable to drive profitability and growth with more opportunities for revenue generation, higher passenger volumes, and enhanced efficiencies across all shopping channels.

Elyes MNAKBI – CEO, Tunisair said, "We are pleased to renew and forge new ties with Amadeus. Amadeus is the right technology partner to power us in both IT and distribution as we embark on our ambitious growth plans. Amadeus’ travel seller network offers us the ideal platform as we expand our global reach, and the synergies with the PSS bring great operational benefits. Supported by the latest technology, we can continue to focus on providing the best experience for our travelers." 

"This long-term partnership is extremely significant for us – for one, it speaks volumes about the strong relationship we have built with Tunisair over the years, and the trust the airline places in our technology. The Altéa PSS is a modern, flexible, IT platform, based on the latest technology, bringing efficiency and agility to an airline’s booking and operational systems. Alongside this, the expanded distribution agreement is an endorsement of the Amadeus Travel Platform, and the content we continue to make available for our global travel seller network. It will positively impact travelers by offering a wider spectrum of available fares and schedules, allowing passengers to enjoy more choice and efficiency," said Maher Koubaa, Executive Vice President, Airlines, Middle East, Turkey & Africa at Amadeus.

In addition to this agreement, Tunisair will be implementing more than 30 additional solutions and services over the next two years including Fare Families, which helps airlines differentiate their offers by packaging booking classes, fares and services into branded products, and Altéa  Reservation Desktop Web, a graphical user interface which improves the efficiency of airline agents across reservations, sales and customer service. Tunisair will also be working with Amadeus to distribute products and services through the protocol New Distribution Capability (NDC).