Electricity e-bills now on 28th of each month

The Saudi Electricity Company (SEC) will now issue e-bills on the 28th of each Gregorian month.

The move follows a royal decree issued earlier this month according to which utility bills should only be issued after the payment of monthly salaries to government staff on 27th of each Gregorian month.

The SEC will also stop issuing paper bills starting this month.

Electricity bills can be accessed on SEC’s electronic channels, including the company’s website (se.com.sa), through its app, SMS services, and through registered email.

Enquiries about e-bills can also be made through customer service number 920001100, according to Chairman of the SEC Subscribers Services sector Eng. Sultan Al-Matrafi.

Earlier this year, the Saudi Electricity Company launched a series of modern electronic channels to facilitate and speed up the process of communication with subscribers through WhatsApp (0533991100), Twitter (alkahrabafriend), Alkahrabacare subscriber account, subscriber service center (920001100), SMS (500120), website (se.com.sa), and app.

The SEC also signed a deal with Japanese Tokyo Electric Power Co (TEPCO), Nissan Motor Co and Takaoka Toko for the first electric vehicle (EV) pilot project.

Under the agreement, fast-charger stations will be developed to charge EVs in 30 minutes. SEC will borrow three EVs from Nissan while TEPCO and Takaoka Toko will provide three fast chargers. Such a move is part of the company’s strategy to reduce reliance on oil and cut emissions, SEC said in a statement.