Xerox Named a Leader in the IDC MarketScape

Xerox is named a leader in the first IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2017 Vendor Assessment1 report for its commitment to enterprise security and its broad portfolio of print and document security solutions.

Xerox takes a comprehensive approach to security with proactive threat intelligence, addressing security threats before they become issues. With Xerox’s Managed Print Services (MPS), security configurations are easily set and monitored, remediation is automated, and intrusions are tracked in devices, documents and data.

“For the past six years, Xerox has been a leader in the IDC MarketScape looking at managed print and document services and its evolution to document workflow services,” said Robert Palmer, research director, Imaging, Printing and Document Solutions, IDC. “Security has been a key component behind this success and it remains integral to Xerox’s overall approach to the market.”

The new IDC MarketScape report notes that Xerox has a broad portfolio of print and document security solutions in the form of tools, methodologies and services configured to meet individual customer IT strategy needs, including data, documents, devices, rules, and regulations governing both business and individual use cases. Also, Xerox's methodology for securing the print and document environment is based on a layered approach, building up from the device level and expanding deeper into the customer's applications and IT infrastructure.

A focus on devices, data and documents

Security failures create serious problems for a business, whether the breach is from an output device, employee error or malicious hacker. Xerox’s MPS solutions focus on monitoring the ecosystem of a business, including devices, data and documents:

• Safe Devices: Xerox devices have built-in McAfee software to prevent corrupted files and malicious attacks. Xerox uses a multi-layered approach to prevent, detect, protect and report security threats in the devices.
• Safe Documents: Xerox offers Secure Print Management that authenticates users with PIN codes for full printing, so documents aren’t left unattended at a device. Secure mobile printing also enables the mobile workforce to print securely from any location.
• Safe Data: All information that travels to and from a device is protected with encryption, while documents with a higher level of security can be marked with microtext, watermarking or QR codes. Xerox's User Analytics Service also adds an additional layer of security, allowing customers to see who is printing, when and what they are printing to prevent internal misuse.

“By understanding how people use documents and devices, and how documents and devices are involved in business processes, we are able to better fit the MPS security approach within an organization,” said Ted Dezvane, senior vice president, Managed Document Services, Xerox. “At Xerox, we don’t just look at the device, or the user, or the documents – we look at the entire life cycle and create solutions that naturally fit into a client’s environment.”

Earlier this year, Xerox launched its broadest product line ever of ConnectKey®-enabled printers and multifunction devices with simple and secure on-the-go capabilities, cloud connectivity, and access to productivity-boosting features and apps. The new portfolio not only transforms traditional printing devices into smart, connected workplace assistants that reflect the needs of today’s businesses, but it also adds multi-layered security features to ensure comprehensive safety for system components and points of vulnerability. According to the IDC MarketScape report, “Xerox offers one of the industry's broadest MPS programs with various entry points, which means it can provide access to secure printing solutions and services that are tailored to meet customer needs regardless of company size and vertical industry.”