Technology & IT | Thursday 5 February, 2015 1:10 am

Half of consumers in Saudi Arabia on hold to call centres give up within five minutes

Half of the consumers in Saudi Arabia (48%) using call centres get frustrated and hang up within five minutes of waiting for an answer, according to new research commissioned by Virgin Mobile Saudi Arabia. After 10 minutes fewer than one-in-10 callers (8%) is still on the line waiting for an...

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Technology & IT | Wednesday 4 February, 2015 2:28 pm

The first Nikon DSLR with touch screen LCD monitor and built-in Wi-Fi

Nikon Middle East & Africa FZE unveils the Nikon D5500 DSLR in the UAE, the world’s smallest, lightest and slimmest DSLR.The 24.2-megapixel DX-format camera is designed for aspiring photographers seeking to challenge convention by creating images in new and exciting ways. The D5500 also comes...

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Technology & IT | Wednesday 4 February, 2015 2:05 pm

SAUDIA (SV) and SAP Sign MoU to Support Kingdom’s Workforce of the Future

SAUDIA, the Kingdom’s national carrier and global enterprise software leader SAP, today signed a Memorandum of Understanding to boost the Kingdom’s economy and employment opportunities.In the Kingdom, small- and medium-sized enterprises (SMEs) account for 90 percent of all businesses and 60...

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Technology & IT | Wednesday 4 February, 2015 1:29 pm

TELEPERFORMANCE BRINGS LEADING TECHNOLOGY TO LAUNCH FIRST-EVER MIDDLE EAST VIRTUAL CONTACT CENTRE

- State-of-the-Art Technology Used by Virtual Contact Centre Offers Middle East Clients Substantial Cost and Time-Saving BenefitsTeleperformance, the global leader in outsourced multichannel customer experience management, today announced the launch of the Middle East and Africa’s first ever...

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Technology & IT | Wednesday 4 February, 2015 9:17 am

Teradata Acquires RainStor

— Teradata Corp. (NYSE: TDC), the big data analytics and marketing applications company, today announced that it completed the acquisition of RainStor, a privately held company specializing in online big data archiving on Hadoop. This acquisition strengthens Teradata’s enterprise-grade Hadoop...

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Technology & IT | Tuesday 3 February, 2015 3:22 pm

Mobily launches Ranan application program interface (API)

Mobily has developed the possibility of buying Ranan ringtones through launching the Ranan application program interface (API) in an innovative move, aiming to enhance the sales of this unique service.This API enables Websites that hosts various content, like Islamic, poetry, entertainment or...

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Technology & IT | Tuesday 3 February, 2015 2:43 pm

Ericsson and Landis+Gyr partner to empower Smart Metering and Smart Grid projects in the Middle East

Landis+Gyr, global provider of energy management solutions, and Ericsson (NASDAQ:ERIC), global technology communications and services provider, have created a partnership to address the Middle East’s Smart Metering and Smart Grid transformation projects. Under the terms of the partnership,...

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Technology & IT | Tuesday 3 February, 2015 2:01 pm

Samsung Introduces Galaxy A7 for a Seamless Social Experience

Samsung Electronics Co., Ltd. unveiled the new Galaxy A7, one of the slimmest Galaxy smartphones equipped with premium hardware for a superior social experience. Combining powerful multitasking performance with sophisticated design, the Galaxy A7 expands on the popular services provided by the...

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Technology & IT | Tuesday 3 February, 2015 12:05 am

Panasonic launches world’s first HDR camcorder in latest 4K line-up

Adding to Panasonic’s expansive range of 4K products is a new palm-sized series for 4K shooting at home launched by Panasonic Marketing Middle East and Africa (PMMAF). The exciting new range of home-use 4K camcorders provides the best quality of videography in the comfort of one’s home. With...

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Technology & IT | Monday 2 February, 2015 4:13 pm

Robots Replacing People, Robots Serving People

About 30 years ago the personal computer began to make its way into regular use – and it went on to transform society and the way we live our lives. Kaspersky Lab’s experts decided to mark that anniversary by looking further into the future and imagining how information technology might develop ...

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