Dubai Customs introduces Masar program to Abu Dhabi Food Control Authority delegation

A visiting delegation from the Abu Dhabi Food Control Authority (ADFCA) was at Dubai Customs to learn about the best practices and experiences implemented in its recently launched ‘Masar’, a Corporate Strategic Planning and Performance Management System aimed at automating the process of corporate strategy, operational plans and KPIs update and development across the organization. 

A team from DC’s strategy and corporate excellence department welcomed the delegation and walked them through Masar’s objectives, processes and mechanisms that makes the program a truly integrated single window system for organizing all aspects of strategic planning and performance management. 

The visit is part of the two organizations’ ongoing commitment to reinforcing mutual cooperation and benchmarking through knowledge transfer and sharing of expertise in various areas of strategy, information technology, service automation and business development.